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  • Academic Advice

    What we do:

    Our service is totally confidential and enables you to discuss issues including:

    • Extenuating Circumstances
    • Appeals against Plymouth Marjon University's decisions relating to your academic progress
    • Complaining if you feel the Plymouth Marjon University has failed in its procedures
    • Self-certify in the case of illness

    We provide advice and guidance with any problems students may encounter through their academic programme such as:

    • Long term illness.
    • Interruption, re-start or transferring
    • Module and programme changes
    • Mode of study from part-time to full-time or vice versa

    Who we are:

    Caroline Broad - Academic Advice Co-ordinator

    For inital enquiries and information, please contact the Information Hub:

    In person: The Information Hub (located at University's Main Entrance)
    Via telephone: 01752 636700
    Via email: info@marjon.ac.uk

     

    Q. How do I…

    Apply for Extenuating Circumstances?

    The Extenuating Circumstances procedure allows students who are unable to attend an examination or to submit coursework on time due to exceptional reasons either: to submit coursework up to 14 calendar days late without a penalty; or to defer until a new assessment is set for the re-sit period. 

    Applying for Extenuating Circumstances:

    Transfer Courses?

    • Download/print a “Programme Transfer Request Form” from Learning Space or collect one from the Information Hub/Student Support Reception. Log on and follow the links: Learning Space/Study and Learn/Registry Documents: https://moodle.marjon.ac.uk/course/view.php?id=947 .
    • Contact the Programme Leader of the course you want to be transferred onto.
    • Once they have approved your transfer and signed your form request a 15 minute quick query appointment* for Student Funding Advice for their approval also.
    • Once the form is fully signed, scan your signed formed and email it to studentrecords@marjon.ac.uk

     

    Withdraw?

    • If you are unsure about whether you want to withdraw, please arrange an appointment with your Personal Development Tutor (FKA your Academic Adviser) to discuss your concerns with them.  If they feel it is appropriate they may then refer you onto Student Support. 

     

    • If you are certain about withdrawing: Download/print a “Withdrawal Form” from LS/Study and Learn/Registry Documents: https://moodle.marjon.ac.uk/course/view.php?id=947  or collect one from the Information Hub/Student Support.  
    • Arrange to meet with your Personal Development Tutor to speak with them about why you wish to withdraw.
    • Once they have approved your withdrawal and signed your form request a 15 minute quick query appointment* with Student Funding Advice for their approval and guidance on what to do about stopping your Student Finance. 
    • Once the form is fully signed, scan your signed formed and email it to studentrecords@marjon.ac.uk
     

    Interrupt my Studies?

    • Download/print an “Interruption Form” from Learning Space or collect one from the Information Hub/Student Support Reception. Log on and follow the links: Learning Space/Study and Learn/Registry Documents: https://moodle.marjon.ac.uk/course/view.php?id=947 
    • Arrange to meet with your Programme Leader to speak with them about your intentions to interrupt your studies.
    • Once they have approved your interruption and signed your form request a 30 minute appointment* with the Academic Advice and Student Funding Advice. 
    • Once the form is fully signed, scan your signed formed and email it to studentrecords@marjon.ac.uk

     

     

    Re-take the Year?

    • Download/print the “Form to Request Re-take of the Year or Modules” from Learning Space or collect one from the Information Hub/Student Support Reception. Log on and follow the links: Learning Space/Study and Learn/Registry Documents: https://moodle.marjon.ac.uk/course/view.php?id=947 .  
    • Arrange to meet with your Programme Leader to request re-taking the year.
    • Once they have approved your request to re-take, then request a “15 minute ‘quick query’ appointment”* for Academic Advice and Student Funding Advice for their approval/ to further dicuss the academic and financial implications of re-taking a year.
    • Once the form is fully signed, scan your signed formed and email it to studentrecords@marjon.ac.uk
     

    Make an Appeal?

    • Firstly read Section 17 of the Student Regulations Framework on the Academic Appeals Procedure to decide if your circumstance gives you the grounds to appeal:  https://www.marjon.ac.uk/about-marjon/institutional-documents/student-regulations-framework-2017-18/ 
    • If you wish to talk this through with someone you can speak with your Student Union or request an 30 appointment with Academic Advice* 
    • If you do not wish to speak with someone, or you are content you have the grounds to appeal, you should email the Academic Standards Officer, Norman Jope (njope@marjon.ac.uk) to request the official paperwork.
    • Complete the paperwork that is sent to you and return it to him. 
    • N.B. That any student who wishes to make an appeal can not do so until the Boards have sat and marks officially released. Until this time you should just gather your evidence for your appeal until it is needed.  

     

    Make a Complaint?

    • Firstly read Section 18 of the Student Regulations Framework on the Complaints Procedure to understand what is regarded as having the grounds to complain: https://www.marjon.ac.uk/about-marjon/institutional-documents/student-regulations-framework-2017-18/ 
    • If you are making a complaint against the University it is recommended you speak with your Student Union in the first instance, as they are a separate entity from the University. However, students can also request a 30 appointment with the Academic Advice Co-ordinator or Head of Student Support*.
    • If you are content on your wish to make a complaint email the Academic Standards Officer, Norman Jope (njope@marjon.ac.uk) to request the official paperwork.  
    • Complete the paperwork that is sent to you and return it to him. 

    *Information on how to book appointments with Student Support staff can be found clicking here.

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